My wife and I have been looking in the area for a property for some time now as we are relocating from Hertfordshire. Jacobs Steel have been prompt in advising us when suitable properties come onto their books and we have been down for some combined viewings. Communication has always been good and appointments made to suit our schedules for the day. On the last occasion Lauren was our host for 3 properties and was an excellent rep for her employers. Well informed about the properties and generally upbeat and positive. Great interpersonal skills and good company..........
Were so happy with our new home. Jo worked really hard to secure it for us, and acted with professionalism and enthusiasm throughout. Communication was first rate, which is really important when you're unfamiliar with the process of buying a house. Id highly recommend Jacobs Steel.
Having lived in our house for over 40 years we decided it was finally the right time to move which made us feel like first time buyers. Jacobs Steel however made us feel as though we were their most important and only customers especially Jo who gave 110% service; Chasing solicitors for all parties; speaking to buyers and vendors on our behalf, she kept us fully informed. Lauren too has been wonderful not only for arranging viewings but taking over whenever Jo wasn't around. The entire office is so positive and cheerful, nothing is ever too much trouble for them and we can highly recommend them for giving a first class service.
We recently sold our property and having had to deal with a number of other estate agents I can only say AMY at a jacobs steel was a great support, she kept us informed and I feel went above and beyond what was expected of her. Our chain had a number of problems but she worked tirelessly to sort them out. If your selling I would recommend Jacobs steel and ask for Amy.
We've recently sold our property through the Worthing branch, Mel acted on our behalf and we couldn't fault her. She was brilliant, every hurdle that came up on our sale she dealt with perfectly, kept us in the know at every moment possible. Would highly recommend jacobs steel and would definitely be using them in the future with selling/buying properties. Thank you again Mel, you were great!
The Lancing Team could not have been more helpful and pleasant. Natalie in particular worked tirelessly to help us with our particular needs, and her care was exemplary. We cannot thank the team enough, and have already recommended Jacobs Steel to friends. Highly recommended to all.
This is a really good estate agent. Based in London, it was quite daunting selling my late aunt's house in Worthing as we had no idea of the local market. We chose Jacobs Steel because Ross impressed us with the marketing package they suggested. At the time, we felt that the pricing might be ambitious as it was higher than other local estate agents had recommended, but Ross's predictions turned out to be spot on and we had numerous offers within a couple of weeks of going on the market. Jacobs Steel offer the perfect combination new technology and good old fashioned service. We could monitor our viewings, feedback and offers through their online 'PropertyFile' account and Ross and the team were also extremely proactive at keeping us informed and helping us to sort out contract cleaning, electricians etc. I would highly recommend Jacobs Steel. They really know their market, offer sound advice, are professional and a pleasure to deal with.
I have never met anybody so enthusiastic about a property but Ricky was very professional as we're the staff in the office but I would recommend Jacobs Steele to anybody wanting to sell their property.
I cannot thank Jo, Lauren and Katy, enough for their hard work and dedication to selling our house. Right from the start they were completely committed to getting us the best possible price and then held our hands throughout the transaction. Jo in particular went over and above in keeping us in the loop, including calling us in the evening, weekends and even on her days off !!. I am so pleased we went with Jacobs Steel rather than other local firms. No one else would have given us this incredible level of service that they did. Thank you to the whole team for all that they did, they really were worth every penny. 5 *****
Selling the house where I have lived for 36 years was bound to be a stressful time so I needed a guiding hand. This came from the staff of Jacobs Steel who were always there at the end of the phone, contact by e mail or by a personal app. The personal service and care from the staff was exemplary, they were with me all the way to completion, through the highs and the lows, and I am so grateful to them all.