Jacobs Steel is an estate agency with a difference. We know how important buying and selling is to you. That’s why our team give a personal service to each and every one of our customers. You’ll have a direct line to your preferred agent: we’ll never leave you in the dark where your property is concerned.
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Thankyou Lucy,Amy and Charlie! You gave 100% into helping us selling our property from day one, with great communication and always available to answer any queries that we had. Your all very friendly and approachable and would recommend you to anybody thinking of putting their property on the market. We wish you all the best and thankyou once again!!!
I had to break out the Thesaurus in order to find superlatives that haven't already been used to describe the Chapel Road team but I'm too late! They are extremely efficient - whether buying or selling - hard working, patient, quite obviously love their jobs and work with great charm and honesty. The couple of obstacles we hit whilst both buying and selling didn't faze them at all and were dealt with quickly and calmly, keeping me in the loop the whole time. I have absolutely no hesitation in giving them the highest recommendation.
Me and my partner met Jamie and Libby on our property search. They were both friendly and professional
My wife Jackie and I will be forever grateful to Lucy at Jacob Steel. From being a relatively trouble free transaction, issues often outside of our control turned it into a nightmare in terms of others in the short chain failing to stick to the plan. Not that we didn't have our own issues to deal with but Lucy maintained a calm demeanour, reassuring and confident that all would be well. She went above and beyond my expectations as to what might be within an Agent's remit, and she successfully negotiated with Property developers, solicitors, and other professional in order to secure the deal. She always responded to phone calls, or in her absence, clearly briefed her colleagues as to the situation so that we were always left feeling that Jacob Steel were 'on the case' whenever we called. Charlie was always polite, positive and helpful in her absence, along with a female colleague (Amy?). Many thanks to them all. Job well done.
It took me a whole year to find a suitable property to purchase due to personal circumstances. The staff at Jacob Steel stayed with me and did their best to regularly find me potential properties. They encouraged me to view the house I am now in as I thought it would be out of my budget, and I had previously discounted the property. When I saw the house it was love at first sight, they did say that I would love it and that was just what I was looking for, and they were right. The staff were continuously in touch with me and all other partiers involved throughout the process and were continuously kind and supportive. I was even given a welcome pack of mugs and tea and coffee when I moved in. I then received a beautiful bouquet of flowers a week after I moved in with a lovely welcome message. Thank you Jacob Steel you did a great job. Clare x
