Information for Landlords

Information for Landlords


Landlord Services

Introduction only:

  • Rental valuation
  • Advertising & marketing
  • Accompanied viewings
  • Landlord viewing feedback
  • Tenant introduction/referencing
  • EPC arrangements (if required – cost is £80)
  • Arranging gas safe certificate/electrical safety (at a cost)
  • Deposit and rent in advance (paid by tenant)
  • Deposit held (at a cost)


Letting only:

As above, and additionally:

  • Collecting rent during tenancy
  • Landlord monthly statements
  • Tenancy renewal (if required, at a cost)
  • Issue legal notices (if required, at a cost)
  • Dealing with insurers in the event of a claim
  • Inventory & Schedule of Condition (at a cost)
  • Contacting utility suppliers
  • Check out & inventory update
  • Deposit administration


Fully managed:

As above, and additionally:

  • Mid-term property checks
  • Gas safety certificate renewal (at a cost)
  • Insurances renewal (at a cost)
  • Dealing with tenant queries
  • Arranging property repairs
  • Getting repair quotes
  • Dealing with queries/complaints
  • Legal advice/assistance



Fully managed service: 10% + VAT, £150 + VAT set up fee

Rent collect service: 8% + VAT, £150 + VAT set up fee

Tenant find service: 2 weeks rent + VAT, with the minimum charge being £400 + VAT

Tenancy renewal: £100 + VAT


Landlords – Optional Extras (incl. VAT)

Inventory (based on the property being unfurnished)

Studio: £70 + VAT

1 bedroom: £80 + VAT

2 bedrooms: £100 + VAT

3 bedrooms: £120 + VAT

4 bedrooms: £140 + VAT

5 bedrooms: £160 + VAT

6 bedrooms: Priced on request

Furnished properties are priced on request


Deposit registration (lodged within My Deposits): £35 + VAT

Tenancy renewals (incl. rent reviews): £100 + VAT

Gas safety fee: £70 + VAT & £25 + VAT arrangement fee

Legionella risk assessment (if required): £100 + VAT

EPC Certificate (if applicable): £80 + VAT


Landlords Legal Responsibilities

At the beginning of a new tenancy, a landlord must provide their tenant with the following docs/info about the property:

-          EPC

-          Copy of the Government’s practical guide, ‘How to Rent’ which gives a checklist for renting in England

-          Landlords contact details with information on their letting agent (if using one)

-          Landlord must check the tenant has the right to be in the UK with Government ‘Right to Rent’ checks (there is a risk of a £3000 fine if these checks are not carried out)


Tenancy Deposit Protection (TDP)

TDP schemes guarantee tenants will get their deposits back at the end of their tenancy, providing they have met the terms of their tenancy agreement, paid bills in full and leave the property in a good condition.

The law says landlords who let a property on an assured shorthold tenancy which started on/after 6th April 2007, must put their tenants deposit into a Government approved deposit protection scheme within 30 days of receiving it. Failure to do so can result in having to repay the deposit in full. A court may also order the landlord to pay you up to three times the deposit within 14 days of marking the order.



Landlords have a common law duty to ensure that their tenants are safe and must adhere to the following safety legislation;



If there is a gas supply at the property, an annual gas safety check should be carried out by a qualified gas safe engineer to ensure that gas appliances and fittings are safe to use. A copy of the Gas Safety Certificate should be provided to tenants within 28 days of completion.



Landlords are legally obliged to ensure all electrical installations & appliances they provide re safe for use. A periodic inspection and test should be carried out by a registered electrician every five years to ensure they are compliant.



Landlords have a large role surrounding fire safety; they must provide a smoke alarm on each storey and a carbon monoxide alarm in any room with solid fuel burning appliance (e.g. a coal fire), must check every tenant has access to escape routes at all times, and if the property is furnished they have to make sure all furniture/furnishings are fire safe, and compliant furniture clearly displays the correct labels.



Legionella is a type of bacteria that can cause the onset of legionellosis/legionnaires disease. The illness is caught from hot/cold water heating systems (e.g. storage tanks) which do not work properly or have been stagnant for some time. Bacteria can then develop and lead to a tenant inhaling infected water droplets in the air.

Landlords have the legal obligation to carry out a risk assessment of the property’s water supply to protect the tenant from this health risk. The risk assessment may be carried by the landlord, however they must have an understanding of the sources of the illness, the precautions to take and how to maintain/control systems to minimise the risk.



Landlords are responsible for repairs to:-

-          Structure/exterior

-          Basins/sinks/baths/sanitary fittings (pipes, drains, etc.)

-          Heating/hot water

-          Gas appliances/pipes/flues/ventilation

-          Electrics

For landlords to meet legal responsibilities, the rental property must be structurally sound and free from major disrepair and damp that is harmful to health, have a water supply and good drainage and have proper lighting, heating and ventilation.

If a tenant reports a maintenance issue within the property and the landlord fails to respond within 14 days, an improvement notice can be issued by the local authority, potentially resulting in the landlord being unable to serve a Section 21 notice (evicting a tenant with an assured shorthold tenancy) for six months from the date of the notice.

If the landlord wants to visit the property to assess damage or make repairs, they must give the tenant at least 24 hours’ notice (or the length of time stated in the tenancy agreement).

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